RESIDENTS

Purple R - Rent MSU

Thank You For Being A Part Of RentMSU

Residents can enjoy solitude in their own room or the social interaction offered by having roommates. You can focus on your studies or wind down after a long week of class and exams. RentMSU houses are where friendships are made and memories last a lifetime.

FREQUENTLY ASKED QUESTIONS

313 E Pleasant Street

The standard term is August 1 to July 16, with payments made in 12 equal installments. Limited alternate dates are available; please inquire with our staff.

Rent is paid online through your resident portal. You may set up re-occurring payments or make a one time payment from a checking or savings account, or with a credit or debit card.

Rent is due on the 1st of each month and is considered late if not received by the 5th. If the rent is not paid by the 5th a late fee will be added to your account.

We do not provide any lease break or buy-out options. However, residents might be able to sublease the bedroom to a new resident, provided he or she meets the criteria and executes a lease agreement. Please contact your site manager with any questions.

Each apartment will receive a mailbox key. The mail will be sorted and delivered via USPS to the designated mailbox. Packages will be delivered to the leasing office. When you have a package you will get a text message and will just need to bring an ID to the leasing office to sign for your package.

Houses have their own mailbox and mail and packages will be delivered to each house.

Pets may be allowed here upon approval. If approved, two dogs/cats are allowed per house. Pets must be registered before they may reside in the apartment. The owner must pay a non-refundable pet fee of $300 per pet. There is a monthly pet rent of $25 per pet. Please inquire with the office if you would like to bring your furry friend with you.

Tenants are responsible for paying the utilities as indicated on their lease agreement. As part of our commitment to first class service, RentMSU has partnered with SimpleBills to provide individual invoicing for just your portion of the total utility bills each month. Account set up and payment is handled directly with SimpleBills. Detailed information about how to set up your account with SimpleBills will be provided prior to your scheduled lease start date.

Prior to your move-in day:

  • Make sure all of your lease documents are signed
  • Make sure rent and other monies due are paid in advance, we do not accept payments in the office.
  • If you are not enrolled in our Liability Insurance you will have to submit your personal insurance in advance of moving in.

Move in day:

  • Check in starts at 10 AM at the Leasing Office.
  • Please bring your photo ID.
  • We will check your account and assign your keys.

Please monitor your email on file as our staff will provide periodic updates during the days and months leading up to move-out day.

Our staff maintains constant communication with each resident by use of email and social media. Additionally, phone calls and/or text messages may be utilized to relay urgent messages. Please monitor your email on file and our social media outlets for the most up-to-date information.

If there is an emergency maintenance issue such as a fire, water leak, or other safety related matter, please call our office right away at 507.388.4722. If the issue is not an emergency, you may submit a maintenance request through the Resident Login portal. Please allow our technicians 3-5 days to troubleshoot and fix your problem.
If you have a safety related emergency requiring immediate assistance, call 911. For all other after-hours emergencies, please contact us at 507.388.4722 option 9. When prompted, please leave your name, telephone number, unit number, and a detailed description of the emergency and our on-call team member will return your call in a timely manner.

All residents are required to have liability insurance. You can sign up through us for a minimal fee or provide a copy of your own policy.

RESIDENT HANDBOOK

RentMSU Resident Handbook

Have Questions?

We’re happy to answer any questions you have or to schedule a time for you to take a tour in order to help you find a truly enhanced living experience. One of our friendly staff members will get back to you.